How do I Clear my Browser's Data (Cookies, Cache, and History)?

About Cache, Cookies, and History

Clearing your web browser's cache, cookies, and history may remove data such as the following:

• Saved passwords
• Address bar predictions (e.g., Chrome, Firefox)
• Shopping cart contents, etc.

While you should clear your web browser's cache, cookies, and history periodically in order to prevent or resolve performance problems, you may wish to record some of your saved information first. If you are unable to do so, see troubleshooting alternatives below.

Troubleshooting Alternatives

If you need to clear your cache, cookies, and history for troubleshooting purposes, but aren't yet prepared to lose the content listed above, you may wish to consider using a private browsing window in your preferred browser as a temporary solution. For instructions, see:

• How do I open a new Private Window? (Firefox)
• Browse in private with Incognito mode (Chrome desktop and Android)
• In Private Browsing (Internet Explorer)
• Browse InPrivate in Microsoft Edge
• Safari for Mac: Use Private Browsing windows in Safari
• Turn Private Browsing on or off on your iPhone, iPad, or iPod touch

Mobile Browsers

Android

The steps to clear your cache, cookies, and history may differ depending on the model of your Android device and your preferred browser. However, you should be able to clear your cache and data from your application management settings menu:

1. Go to Settings and choose Apps or Application Manager.
2. Swipe to the All tab.
3. In the list of installed apps, find and tap your web browser. Tap Clear Data and then Clear Cache.
4. Exit/quit all browser windows and re-open the browser.

Chrome for Android

1. Tap the menu icon (three dots).
2. Tap History.
3. Tap Clear browsing data.
4. Exit/quit all browser windows and re-open the browser.

Safari (Apple iOS)

Note:

The following steps apply to the newest version of Mobile Safari for iOS. If you need instructions for older versions, you might find them in Apple Support's Safari web settings on your iPhone, iPad, or iPod touch.

1. Open your Settings app.
2. Tap Safari.
3. Tap Clear History and Website Data and confirm.
4. Exit/quit all browser windows and re-open the browser.

Chrome for iOS

1. Tap the user icon in the top right (your profile picture if you are logged in to Chrome).
2. Tap Privacy and Security.
3. Tap Clear Browser Data.
4. Set Time Range to all time.
5. Tap Clear Browsing Data.
6. Exit/quit all browser windows and re-open the browser.

PC Browsers (Desktop & Laptop Personal Computer)

Chrome

1. In the browser bar, enter:

    chrome://settings/clearBrowserData

2. Set Time range to All time.
3. Select information to clear, typically Browsing historyownload history, Cookies and other site and plug-in data, and Cached images and files.
4. Click Clear data.
5. Exit/quit all browser windows and re-open the browser.

Firefox

1. Click menu icon (three lines/hamburger).
2. Click History.
3. Click Clear recent history.
4. Set Time range to clear to Everything.
5. Choose what information to clear (typically everything under History).
6. Click Clear Now.
7. Exit/quit all browser windows and re-open the browser.

Microsoft Edge

1. In the browser bar, enter:

    edge://settings/clearBrowserData

2. Set Time range to All time.
3. Select information to clear, typically Browsing historyownload history, Cookies and other site and plug-in data, and Cached images and files.
4. Click Clear now.
5. Exit/quit all browser windows and re-open the browser.

Safari

1. Click the Safari menu in the top-left corner.
2. Clikck Clear History...
3. Next to Clear, select all history.
4. Click Clear History.
5. Go to Safari > Quit Safari or press Command-Q to exit the browser completely.