What are best practices for video conferencing?

Getting Set Up

The kind of conference will determine what setup is needed. For example, microphones and cameras might not be necessary for students tuning in to an online lecture as they typically send questions or comments in a chat menu, and don't need to see their peers. A class discussion, on the other hand, may require these.

• Headphones - The essential piece of video conferencing equipment is headphones. The critical factor is that headphones prevent audio feedback, a regular nemesis of video conferencing. Any headphones will work, from ear buds to professional headsets.
• Microphone - For the best audio experience, we recommend using a headset with a built-in microphone. However the built-in microphone of your laptop, all-in-one desktop, or webcam will work. Doing so will not always result in the highest audio quality, but it is the simplest to set up.
• Camera - Almost any USB webcam will suffice. For best results, we recommend a camera with a resolution of 720 or 1080. The camera built into your laptop or all-in-one desktop is in this range.

Before the Conference

Check the video and audio settings. By default most video conferencing applications will automatically detect any connected camera and prompt you to join with or without video, showing you a preview of what the camera is capturing. It may be necessary to configure your computer's default audio input and output devices:

Windows 10

1. Click the Windows button in the bottom-left corner.
2. Click the Settings gear icon.
3. Click System.
4. Click Sound.
5. Choose the desired input and output devices from this page.

macOS

1. Click the Apple icon in the top-left corner.
2. Click System Preferences.
3. Click Sound.
4. Select the desired devices under the Output and Input tabs.

Conference Etiquette

If you have a live microphone, be sure to use your headphones to prevent feedback.

As a general rule of thumb, ALWAYS keep your microphone muted if you are not speaking. Microphones pick up eating noises, pets, other people in the room, and outside construction, and transmit it to everyone in the conference. It can be a very frustrating experience and is easily solved by muting the microphone.

Be aware of what is in view the background, such as wall posters, mirrors, other people, etc.

In a mixed conference, in which several participants are together in a room while others are connected remotely, it is very easy for those physically present to talk over those who are connected remotely.