Installing CrashPlan

Crashplan is ACU's backup and recovery software. As long as a computer with Crashplan has an Internet connection, the data on it will be backed up every four hours. 

 

Installing on macOS

  1. Open the Self Service application.
  2. If a list of available apps is not shown, click "Catalog" or "Browse" (what you see will depend on your app version) on the left side.
  3. Click "Crashplan."
  4. Click "Install."
     

Installing on Windows

  1. Open the Company Portal application and sign in if prompted.
  2. Click "Crashplan."
  3. Click "Install."

 

Signing in to CrashPlan for the First Time:

  • All users, when receiving a new computer, must manually sign in to CrashPlan.
  1. Open the Crashplan application.
  2. Verify that your email address has been filled in correctly.
  3. If you see options to "Add" or "Replace," ALWAYS choose Add.

 

If you have any questions or would like help setting up Crashplan, please contact the Support Center at support@acu.edu or 325-674-5555.

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