How do I access the Wildcat Pay Portal as an Authorized User?

If you are not a student, but have been granted access as an Authorized User, here is how you can access the Wildcat Pay Portal:

1. Go to acu.edu/payingyourbill.
2. Click the "Authorized User Portal" link.
   • Do NOT click the "Wildcat Pay Portal" link.
   • The address for the correct link is https://secure.touchnet.com/C20286_tsa/web/login.jsp.
   • Once you are on the correct login page, it is highly recommended that you bookmark the page for easy access.
3. Under the Authorized Users section, enter your email address and password.
   • If this is your first time logging in, your password can be located in an email that was sent when your student set up your access. You will be required to provide your first name and last name, and to change your password.

If the password is not working, there are three options.

1. Click the forgot password link.
   • This should send an email with a temporary password.
   • Reload the login page in a new tab or new window before attempting to use the password.
2. The account may be locked out. If this is the case, contact Wildcat Central. 
   • They can be reached at 325-674-2300.
   • When they unlock your account, you will need to close and re-open your web browser before logging in.
3. Additionally, you can have your student remove your authorized user access and re-add it. 
   1. For instructions on how this is accomplished please see https://support.acu.edu/TDClient/KB/ArticleDet?ID=32479