Why can't I connect to ACUsecure after changing my ACU password?

When you change your password and go to reconnect your device to a wireless network, even if you type in your new password, devices may continue to use the old password stored in memory. You must have the device forget the wireless network and then re-add it.

Go here for information on connecting again once the device has forgotten the network.

Forget a network on an Android device

1. Open Settings > Network and Internet.
2. Tap and hold the network, then select Forget network.

Forget a network on an iOS device

1. Open Settings > Wi-Fi.
2. Tap the network.
3. Tap Forget this Network.
4. Tap Forget.

Forget a network on a Mac

1. Open "System Settings."
2. Click  "Wi-Fi."
3. Click "Details" on the network you want to forget.
4. Click "Forget This Network."
5. Click "Remove."
6. Click "Apply."

If still unable to connect, the old password may still be saved in the Keychain.

• Turn Wi-Fi off.
• Go to Keychain Access (Applications > Utilities > Keychain Access, or you can find it with Spotlight).
• Use the search bar to search for the network by name. 
• Right-click the network's saved key, and choose the option to delete that key.
• It may be necessary to forget the network again as above before you can connect again.

Forget a network on a PC

1. Click the Network icon on the lower right corner of your screen.
2. Click Network settings.
3. Click Manage Wi-Fi settings.
4. Under Manage known networks, click the network you want to delete.
5. Click Forget.