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Why can I not sign into an ACU lab computer?
Why can I not sign into an ACU lab computer?
If you are having difficulty logging in to an ACU lab computer, try some of these things:
The username to log in to the computers is the same as your ACU Single Sign On Username, which should not contain the "@acu.edu".
The password is the same one you use to log in to myACU.
Check the back of the computer to see if the Ethernet cable is unplugged. If it is unplugged, then plug in the Ethernet cable and try signing in again a minute later.
If your issue persists, please contact The Support Center at (325) 674-5555.
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Article ID:
43390
Created
Thu 11/30/17 4:05 PM
Modified
Wed 1/24/24 10:27 AM
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Check out this article I found in the IT Client Portal knowledge base.<br /><br /><a href="https://support.acu.edu/TDClient/1963/Portal/KB/ArticleDet?ID=43390">https://support.acu.edu/TDClient/1963/Portal/KB/ArticleDet?ID=43390</a><br /><br />Why can I not sign into an ACU lab computer?<br /><br />This article specifies which Username and Password should be used to sign into the library computers.