How do I check in my computer to the Support Repair Center?

In order to check in a computer to the Support Repair Center, please do the following:

  1. Verify that you are an active ACU student. (Faculty & Staff can contact us to about repair of ACU owned machines at 325-674-4357)
  2. Remove All peripheral devices (mice, keyboards, monitors, etc...)
  3. Remove any outer cases from the computer*
  4. Bring the computer and the power cable to the Support Center Front Desk
  5. An employee will assist you with checking in your computer.

While the computer is checked in, you will not have access to your computer. It will take some time to complete the repair. You can request it back at any time during the repair, but this means that if you would like us to repair your computer, you will have to check in your computer again at a later time.

*After step 3, your computer should look like it did when you received it. Stickers can remain on the computer during check in, however sticky notes and various other items of this nature should be removed.

 

Please see these articles for more information on services the Repair Center provides: 

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