How do I back up my computer with CrashPlan?

If you are a faculty or staff member with an ACU-owned machine, you can back up your data easily and securely with CrashPlan.

If you are already logged in to CrashPlan: 

  1. Your computer is backing up automatically.
  2. If your computer stops backing up, you will be notified by email.

If you are not already logged in to CrashPlan:

  1. Navigate to
    1. Sign in with your ACU email address.
    2. You will be redirected to an SSO login, use your ACU credentials.
      1. If you do not have an account, please use this link.
  2. On the top of the screen, select "Administration" and "Downloads."
    1. Download which version you need. 
  3. Run the installer.
    1. Select the option Install for all users.
  4. Once the installation is complete, a login screen should appear.
    1. In the username section, type your ACU email address.
    2. For the server address, type ""
    3. It will then ask you to sign through SSO.


Once signed in, you should see a screen similar to this:

This screen means that CrashPlan is backing up the computer. 

When Crashplan has completed backing up your computer, a green checkmark will appear in the main area of the screen.

CrashPlan will back up the computer every four hours.          ​​

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Article ID: 43244
Tue 11/28/17 4:43 PM
Mon 2/12/24 3:12 PM

Related Services / Offerings (1)

ACU IT provides a computer backup system for all active Faculty and Staff. If you need help with this, use this service.