How do I set up my ACU email or groupmail account to send mail as the alias?

You can set up your Gmail account (including your ACU email or groupmail account) to send mail as any other address you have access to. This makes it so any email sent from the account can display a different address in the "From" field of the email.

Groupmail accounts are in a separate email domain, @groupmail.acu.edu. As such all of them are also given an alias in the @acu.edu domain so that your organization can interact with people using an email address in the primary ACU email domain. For example, to contact the IT Support Center, we give people the address support@acu.edu, but the account itself is support@groupmail.acu.edu.

By default when a groupmail account sends an email, the "From" field will display the @groupmail.acu.edu address. You can configure it so that it instead displays the @acu.edu address. This is the same process you would use if you wanted your Gmail account to be able to send as any other email address you have access to. Doing so requires giving the groupmail account secure access to use your @acu.edu account. It is recommended that you keep track of whose account is used for this, and change it when that person is no longer in that role.

  1. In your account inbox, click the gear button and then select Settings.
  2. Go to the Accounts tab.
  3. In the "Send mail as section," click "Add another email address."

  1. Set the name you want to appear in the "From" field. You may leave it blank to display only the address.
  1. Enter the address you wish to be displayed, and click Next Step.

Note: Leave "Treat as an alias" checked. There is more documentation on the manipulation of this feature here.

  1. Change Username to your email account. It is important that this is not an alias, so make sure to use your account (e.g. abc12d@acu.edu).

  1. If you are setting up a groupmail account, Do NOT enter your ACU account password. You must now go to your ACU email account and generate an app password. We recommend using a different web browser or an incognito window to keep your account sessions separate.
    1. In your ACU email account, click your profile picture, then click Google Account.
    2. Click "Security" in the left navigation menu.
    3. In the "Signing in to Google" section, click the box for "App passwords."
      1. If you do not see "App passwords", refer to the following article
    4. The "Select app" and "Select device" fields are required, but their only purpose is to help you keep track of the app password and remember what it's for, so select the combination that helps you the most or use "Other (Custom Name)," which reduces the number of fields to one.
    5. Click Generate.
    6. Enter the generated password into the password field in the "Add another email address you own" pop-up window and click Add Account.
  1. Go to the account where you receive mail for the address you are adding, and click the confirmation link in the confirmation email that was sent.
  2. Click Confirm.
  3. Back in the original account, you can now select the sending address by clicking the "From" area of the new message window, and you can also set the address as the default sending address under the "Send mail as" section of Settings by clicking the "make default" link to the right of the address entry.
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