Why can't I save documents to Google Drive anymore?

Occasionally Google Drive may be accidentally closed out of and this will disable functionalities like being able to access drive folders via the computer's file explorer or save documents to drive folders without having to be on the Google Drive website. 

The issue is most often resolved by re-launching the Google Drive application on your computer. After you've done so, it may take up to a minute or two for the computer to sync with Google Drive, but you should be back up and running.

 

Solution

  1. Open "Google Drive" application.
  • On Windows 10/11 you can search for it by typing "Google Drive" into the search bar on the bottom left of your desktop.
  • On Mac, open Finder, click "Applications" on the left-hand side, and scroll through to find Google Drive.
  1. If you are prompted to log in, do so with your ACU credentials.
  2. Wait up to a couple of minutes.
  3. Drive files should then be accessible and able to be modified.

 

Details

Article ID: 66719
Created
Tue 11/6/18 10:03 AM
Modified
Tue 1/23/24 11:00 AM